Question 1

Why subscribe?

Accepted Answer

Your support helps us keep this site free, and comes with some valuable benefits!

• Your images won't have watermarks!
• It's faster and you get priority over other users. When there's a queue to generate images, we'll move you to the front, which is especially useful during high traffic.
• Your images are fully private and won't be shared in our public gallery or suggested images.
• You won't have any ads!

Question 2

Can I upgrade or cancel?

Accepted Answer

Anytime! You can upgrade or cancel in one click from your account settings page. Your subscription runs through the end of your subscription term, but there's never a contract.

Question 3

Can I get a refund?

Accepted Answer

No, our sales are non-refundable.

Question 4

Are you going to raise prices?

Accepted Answer

Probably... While we try to keep our plans affordable, we also add more features and build more powerful models, which have a higher cost. However if you buy an annual plan, we'll happily honor it.

Question 5

Do I get images of higher quality if I subscribe?

Accepted Answer

Yes! The Ultimate plan offers exclusive access to high-definition (HD) image generation, providing significantly improved details, clarity, and resolution. Combined with our Refine Image feature, Ultimate plan users get the absolute best quality possible.

Question 6

If I subscribe, will I still get the message "too much traffic"?

Accepted Answer

Under normal usage, you won't encounter this message. However, if our system detects abnormal usage patterns (such as reverse engineering attempts or other unauthorized methods), you may still see this message.

Question 7

Can I get help using the product?

Accepted Answer

Yes! You can reach us via email at support@anselly.com for any assistance you need.

Question 8

What is the Enterprise level for?

Accepted Answer

If you have a unique use case and you'd like to learn more about pricing, contact us at support@anselly.com.

Question 9

Do I have to be a subscriber to use images commercially?

Accepted Answer

No. As long as you respect the Terms of Use, feel free to use our images as you wish for personal, academic or commercial use! Please credit anselly.com for the images if you are a free subscriber.

Question 10

Does my subscription include API access?

Accepted Answer

No, we don't have a public API at the moment but will be offering one in the near future. We would love to hear your specific requirements.

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